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Expedia and Holiday Inn Express (Otay) Support Ticket - san diego, California - Itinerary #162078251583

Expedia and Holiday Inn Express (Otay) Support Ticket - san diego, California

Itinerary #162078251583 - Hotel booking, false advertisement and misleading reviews.

Created By: ch88ss's Picture ch88ss Last Reply: ch88ss's Picture ch88ss
Priority Level: [Emergency] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: N/A Replies: 0
Product: Hotel booking, false advertisement and misleading reviews.

booked hotel thru Expedia.com, after long day at san diego zoo, drove to the hotel. While driving there I found myself in an undesired area. The area become scary looking, abandon trucking yards with dirty trucks, unpaved road, unlit street lights, several industrial businesses, NO restaurants nearby. but a STATE Prison was nearby. I would not want to stay in a hotel that didn't have any restaurant nearby but a state prison. I called Expedia and aask for a refund and a different hotel she refused. I was traveling with my young 10yr old and I refused to get out of my car in that area. It was pretty bad, I wanted to get out of that area. so needless to say I spent my labor day weekend without a hotel. After driving around I ended up in oceanside with a hotel, that expedia claims they didn't have any rooms left. I am very disappointed at the false advertisement by Holiday Inn Express and Expedia for permitting such false advertisement. WHo in their right mind would want to take a vacation in a hotel near state prison, abandon truck lots and no restaurant in site!! I am seeking refund for false advertisement.


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