Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Expedia and Holiday Inn Express (Otay) Complaint - Seat up grade
Expedia and Holiday Inn Express (Otay) Complaint

Expedia and Holiday Inn Express (Otay) Complaint

ADVERTISEMENT

Seat up grade


Terrible customer service!
When responding to their email for an upgrade offer. I state that I was only interested in an aisle seat. When I arrived I had a window seat which I did not want. I called expedia for a refund to the upgrade.
Each expedia emlpoyee could not answer my question about responsibility. They asked me to hold while they found help then when they could not answer my question they said they would put me on hold again and transfer me to a supervisor. This happened 3 times with the same wait. Finally I got another supivisor who told me that I had agreed to the terms so there was nothing to do. I said I had request the upgrade my phone. She stated my agreement was explicit and there was nothing to be done.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Expedia and Holiday ...
SUBMIT a ticket
for Expedia and Holiday ...
WATCH videos
for Expedia and Holiday ...
More Expedia and Holiday Inn Express (Otay) Reviews and Complaints MORE reviews and complaints
for Expedia and Holiday ...

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Expedia and Holiday Inn Express (Otay) reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team